Privacy Policy

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1. Policy Objective

We respect your privacy and assure you that any information provided by you to Taj Games is protected and will be dealt with according to this Policy and the applicable laws. To avail the services offered on our website(s) and application(s) (hereinafter singly referred as the "Platform" and collectively referred as “Platforms”), you may have to provide certain information to us. This Policy provides the procedure followed by Taj Games to gather, use, store, disclose and manage users' personal data. Taj Games only collects personal data for the purpose of verifying user accounts, maintaining the accounts of the users, completing transactions of the users, for analysing user behaviour and other related requirements.

2. What information do we collect:

We collect or receive information you provide when you use, register on our Platforms, access your account, communicate with us, answer our surveys, upload content, or otherwise use our Services. We collect the following information about you:

1. Sensitive Personal Data:

1. Account password
2. Financial information such as Bank account other payment instrument details

2. Other Personal Information:

1. Name
2. Date of Birth
3. Gender
4. Telephone number
5. Email ID
6. Postal/Contact address
7. Aadhaar Card (as applicable)
8. PAN number (as applicable)
9. The IP address of your computer, browser type and language
10. Consent to our Terms of Service, T&Cs, Privacy Policy, etc.
11. The date and the time during which you accessed the platforms
12. The address of the website which you may have used to link to any website
13. Your photograph for testimonials and other promotions
14. Such other information that is defined as sensitive personal data or information in law.

3. How we use your information:

We may use information about you for number of purposes, including:

a. For providing our services:

All users of Taj Games consent to the use of Sensitive Personal Data and Other Personal Information for verifying user accounts, maintaining the accounts of the users, completing transactions of the users, for analysing user behaviour and other related requirements.

b. Providing, Improving, and Developing our Services:

We may also use software applications for Platform traffic analysis, to gather related statistics, for advertising and for determining the efficacy and popularity of Taj Games among others.

c. Marketing:

Photographs provided as a part of testimonials and promotions by you specifically for marketing purposes give us irrevocable rights to use it for that purpose. We retain the discretion to delete or not use it any further, subject to the User Control clause of this Privacy Policy. Presently, Taj Games also displays advertising and remarketing through Google Analytics, wherein third party vendors including Google, display our ads on sites across the internet and use first party cookies and third party cookies together to inform, optimize and serve ads based on visits of visitors to our website. Our visitors are free to opt out of Google Analytics for display advertising and customize Google display network ads using ads preference manager.

d. Sharing Data:

We may be required to share information received from you, with our employees, contracts, agents, and regulatory authority(ies). We restrict access of personal information to these above-mentioned parties and only allow access to your data on a need-to-know basis in order to process it for providing our Services or otherwise if requested in case of regulatory authority(ies).

We may also share personally identifiable information with advertisers and sponsors of Taj Games. We may also use your name, photo, Login ID, and the state from where you are participating when announcing the results of any contests run on the Platform. Such contests are further governed by terms and conditions which shall be available on the Platforms as and when such a contest is run on any Platform.

Taj Games conducts periodic analysis and survey of the traffic to the Platform for market research and advertising purposes. In pursuance of the same, we reserve the right to share your registration information with Taj Games appointed market research and advertising companies or firms from time to time for the said purposes. Taj Games may also use cumulative non-personal information for auditing and analysis purposes with the aim of improving its services.

e. Cookies:

What is a Cookie: A cookie is a small text file that uniquely identifies your browser when you visit a website. Cookies allow us to retain your preferences and account settings, among other things.

You understand and accept that when you visit our Platform(s), cookies may be left in your computer. These cookies assigned by the servers of Taj Games may be used to personalize your experience on the Platform(s).

Additionally, cookies may also be used for authentication, game management, data analysis and security purposes. Cookies may also be assigned by the advertisers of Taj Games when you click on any of the advertisements which may be displayed on any Website in which case such cookies are controlled by these advertisers and not Taj Games. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but You can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Platform.

f. Email communication:

When you register your email address with Taj Games, you agree to receive email communication from Taj Games, entities specifically authorized by Taj Games and other users. You also agree and acknowledge that when you use our referral program for referring someone, Taj Games will send emails to such person referred by you on your behalf and the email headers will carry your email address as the address from which such emails are sent.

Taj Games may also access and store such information relating to your contacts to send invitations and other promotions to them periodically.

4. Data Security:

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures. We also undertake measures including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. Taj Games has a comprehensive information security program and information security policies which contain managerial, technical, operational, and physical security control measures adopted by Taj Games for the protection of Sensitive Personal Date and Other Personal Information.

Information gathered by Taj Games is stored securely using several information security applications including firewalls. However, security is always relative and Taj Games cannot guarantee that its security measures are absolute and cannot be breached. Data which is transmitted over the Internet is inherently exposed to security risks or threats. For instance, information transmitted via chat or email can be compromised and used by others. Therefore, Taj Games cannot guarantee any security for such information during transmission through the internet infrastructure or any unsolicited disclosures made by any user availing the services of the Platform.

When you register with Taj Games, your account is protected by means of login information which includes a username/mobile number and a password/OTP that is known only to you. Therefore, you should not provide your user credentials and related personal information to anyone whosoever and breach hereof constitutes violation of this Policy and can also result in closure of account in certain cases. If you become aware of or reasonably suspect any breach of security, including compromise of your login information, it is your responsibility to immediately notify the same to Taj Games.

The Platform may contain links to the other websites/portals. Such websites/portals are governed by their own privacy policies and Taj Games does not exercise any control over them. It is your responsibility to read and understand the privacy policy of such websites/portals when you follow a link outside the Website. You are advised to exercise caution in sharing any personal information with any third party that advertises on the Platforms and Taj Games shall not be responsible for such information provided by you on third party websites/portals.

5. User control on personal data or information:

You have control over your data in the following ways:

a. Updating your information

You shall be entitled to update the information provided by you by contacting us at support@taj.games Your information shall be updated subject to reasonable checks and confirmation by Taj Games.

b. Withdrawal of Consent

Users are entitled to withdraw consent for use of their Sensitive Personal Data or Other Personal Information by emailing a specific request to support@taj.games, as the case may be. Withdrawal of consent of all or any part of Sensitive Personal Data and Other Personal Information may result in immediate withdrawal of any right to avail the services provided by Taj Games.

Withdrawal of consent shall not restrict the right of Taj Games to use Other Personal Information for analysis of user data, subject to the condition that the Other Personal Information used in any analysis is not personally identifiable to any individual user.

c. Deletion of Data

Users may raise a request for deletion of any or all personal data or information stored with Taj Games by emailing a specific request to support@taj.games, as the case may be. Once your request for deletion has been received and confirmed, Taj Games will delete your personal data or information from our records.

However, Taj Games reserves the right to discontinue the services for which the information was originally collected. Please note that we may have to also retain such personal data or information if any exception applies as stated in the Exclusions clause of this Privacy Policy or if applicable laws require us to maintain archives or retention of data including such personal data or information.

6. Data Retention Policy:

Taj Games shall retain the information provided by the users for such period as is required to fulfil the purposes for which such information is collected, as outlined in this Privacy Policy, subject to such longer time periods of retention as may be required under any applicable laws.

7. Exclusions:

Taj Games may share Sensitive Personal Data and Other Personal Information if sharing of such information is necessary:

1. to comply with legal processes or governmental request;
2. to enforce the Terms of Service and this Privacy Policy;
3. for prevention of fraud;
4. for issues involving information security, or
5. to protect:
   1. a. your rights;
   2. b. rights of Taj Games; and
   3. c. rights of the general public

8. Limitation of Liability:

Taj Games confirms that this Privacy Policy is only a description of its operation regarding user information. This Policy is not intended to and does not create any legal rights in your favour or in the favour of any other person. Taj Games reserves the right to change this Policy at any time without giving you prior notice. The liability of Taj Games shall be limited to removal of Sensitive Personal Data from the system of the Platforms and removal of personally identifiable elements of the Other Personal Information. Notwithstanding anything to the contrary contained in this Policy and elsewhere, the aggregate liability of Taj Games for all claims for damages pursuant to provisions of services on the Platforms, including claims in respect to the violation of this Policy, shall be limited to the aggregate maximum amount of liability as provided in the Terms of Service.

9. Consent:

Taj Games is the flagship brand of the Taj Network and therefore, we share the relevant information with our network as well (https://plj.tajnetwork.com, platform.tajnetwork.com and platform-api.tajnetwork.com) In any event if you wish to know more about us or would like to know more about our Privacy Policy or Terms and Conditions or Terms of Service – Please feel free to send an email to our support team at support@taj.games